FAQs

Answer: Alisha Shop is an E-commerce marketplace where you can buy a variety of products including clothing, accessories, home goods, and more.

Answer: To create an account on Alisha Shop, click on the “Account” button in the top right corner of the homepage, and then follow the instructions to enter your personal information and create a password.

Answer: Alisha Shop offers a wide range of products including clothing, accessories, shoes, jewelry, home goods, and beauty products etc.

Answer: You can use the search bar on the homepage to find specific products or browse through the different categories and subcategories.

Answer: To make a purchase on Alisha Shop, select the product you want to buy, add it to the shopping cart, and then proceed to checkout. You will need to enter your shipping and billing information, payment method and then confirm your order.

Answer: Alisha Shop accepts several payment options including Cash on Delivery, bKash mobile payment and bKash online payment.

Answer: The delivery time for your order will depend on the shipping method you choose and your location. Alisha Shop provides an estimated delivery date when you place your order.

Answer: The estimated time of delivery for order inside Dhaka city is up to 3 working days & for outside of Dhaka city is up to 5 working days.

Answer: If you have a problem with your order, such as a defective product or an incorrect item, contact Alisha Shop’s customer service department for assistance.

Answer: To return an item to Alisha Shop, follow the instructions provided in the Returns and Refunds Policy. You may be required to provide a reason for the return and may need to pay for shipping costs. Before returning please contact Alisha Shop.

Answer: Yes, Alisha Shop uses secure encryption technology to protect your personal and payment information, and the site is regularly monitored for security vulnerabilities.

Answer: In that case some courier service delivery agent will contact you over the phone and in some cases you will be physically present in the courier service office to collect your parcel. However, you may also track your order by login to the website www.alishashop.com –> My Account –> My Orders. Furthermore, if you missed the delivery, please contact our customer service.

Answer: The most common reasons for delivery delays are:

1. Bad weather.
2. Wrong or inaccurate delivery address.
3. Wrong phone number.
4. No-Go zones / remote locations.
5. Law & Order situation / roadblocks.