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We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. Also, you can visit the Site any time and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
We use personal information to provide the services you request. To the extent we use your personal information to market to you; to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information. We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.
What data do we collect?
Please note that we may collect various pieces of information if you seek to place an order for a product with us on the Site. Once you proceed with an order we may collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, billing address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. We may contact you by email with details of other products and services.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example courier service or any transport agent). You must only submit to us the Site information which is accurate and not misleading, and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us. You may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords.
How do we use your information?
We use your personal information to process and fulfill your orders, communicate with you about your orders and promotions, and to improve our website and services. We may also use your information to detect and prevent fraud or other illegal activity. Also to provide and maintain the Service, notify you about changes to our Service, allow you to participate in interactive features of our Service when you choose to do so, provide customer care and support. To provide analysis or valuable information so that we can improve the Service and monitor the usage of the Service, to detect, prevent and address technical issues.
Third Parties and Links:
We use third-party advertising companies to serve ads when you visit the website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
How do we protect your information?
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure encryption technology to protect your payment information, and we limit access to your personal information to authorized personnel only. When we collect data through the Site, we collect your personal details on a secure server.
Updates to this policy: