Privacy Policy

Welcome to Alisha Shop, the alishashop.com website (the “Site”) operated by Alisha Trading Ltd. We respect your privacy. Your privacy is extremely important to us. We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. This Privacy Policy is incorporated into and subject to the Terms & Conditions. 

At Alisha Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, and/or by providing your information, you agree to be bound by the terms and conditions of this Privacy Policy. Also, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If you do not agree please do not use or access the website. 

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. Also, you can visit the Site any time and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.

We use personal information to provide the services you request. To the extent we use your personal information to market to you; to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information. We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.

What data do we collect?

Please note that we may collect various pieces of information if you seek to place an order for a product with us on the Site. Once you proceed with an order we may collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, billing address, delivery address (if different), telephone number, mobile number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. We may contact you by email with details of other products and services. 

We may pass your name and address on to a third party in order to make delivery of the product to you (for example courier service or any transport agent). You must only submit to us the Site information which is accurate and not misleading, and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us. You may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords.

How do we use your information?

We use your personal information to process and fulfill your orders, communicate with you about your orders and promotions, and to improve our website and services. We may also use your information to detect and prevent fraud or other illegal activity. Also to provide and maintain the Service, notify you about changes to our Service, allow you to participate in interactive features of our Service when you choose to do so, provide customer care and support. To provide analysis or valuable information so that we can improve the Service and monitor the usage of the Service, to detect, prevent and address technical issues. 

Third Parties and Links:

We may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Cookies Policy:

Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site, and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your IP address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you. Your browser can be set to not accept cookies, but this would restrict your use of the Site. The acceptance of cookies is not a requirement for visiting the Site. 

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and be stored by Google on their servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Advertisements:

We use third-party advertising companies to serve ads when you visit the website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

How do we protect your information?

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure encryption technology to protect your payment information, and we limit access to your personal information to authorized personnel only. When we collect data through the Site, we collect your personal details on a secure server. 

Updates to this policy:

Our privacy policy is subject to change at any time without notice. The most current version of the policy will be posted on the website. To make sure you are aware of any changes, please review this policy periodically. 

গোপনীয়তা নীতি